Returns & right of withdrawal

Right of withdrawal for consumers

(A consumer is any natural person who enters into a legal transaction for purposes that predominantly are outside his or her trade, business or profession.)

Instructions on withdrawal

Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day

- on which you or a third party named by you, who is not the carrier, has taken possession of the goods, if you have ordered one or more goods as part of a single order and these are delivered together;

- on which you or a third party named by you, who is not the carrier, has taken possession of the last goods, if you have ordered several goods as part of a single order and these are delivered separately.

To exercise your right of withdrawal, you must inform us (Florian Tepasse, Autokorrektur by REFS420, Schaftrift 21, 26817 Rhauderfehn, Germany, phone: +49 152 34520270, e-mail: info@autokorrektur.de) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form for this purpose, but it is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement for goods that can be sent by parcel until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

We will collect goods that cannot be sent by parcel.

You shall send back the goods that can be sent by parcel or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods that can be sent by parcel before the period of 14 days has expired.

You will bear the direct cost of returning goods that can be sent by parcel. We will bear the cost of returning goods that cannot be sent by parcel.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exclusion and expiry of the right of withdrawal

The right of withdrawal does not apply to contracts

- for the supply of goods that are not prefabricated and for whose production an individual selection or determination by the consumer is decisive, or which are clearly tailored to the personal needs of the consumer;
- for the supply of goods which are liable to deteriorate or expire rapidly;
- for the supply of alcoholic beverages, the price of which was agreed at the time of conclusion of the contract, but which can only be delivered after 30 days and whose actual value depends on fluctuations in the market which cannot be controlled by the trader;
- for the supply of newspapers, periodicals or magazines with the exception of subscription contracts.

The right of withdrawal expires prematurely in the case of contracts

- for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery;
- for the supply of goods which, after delivery and according to their nature, are inseparably mixed with other items;
- for the supply of sealed audio or sealed video recordings or sealed computer software which were unsealed after delivery.

Model withdrawal form

(If you want to withdraw from the contract, please fill out this form and send it back.)

- To Florian Tepasse, Autokorrektur by REFS420, Schaftrift 21, 26817 Rhauderfehn, Germany, e-mail: info@autokorrektur.de:

- I/We (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*)

- Ordered on (*) / received on (*)

- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only if this form is notified on paper)
- Date

(*) Delete as appropriate.